HSBC Debt Collection Complaint

Cont'd attempts collect debt not owed debt is not mine

HSBC Debt collection department,

I do not know Cont'd attempts collect debt not owed Debt is not mine Hawaii

I have been repeatedly called by - - - ( - - - - -, MI - ) and threatened with legal action regarding a debt. I have contacted the company several times and asked for the information regarding the debt. They claim that the debt is from " - - '' which was later acquired by HSBC. They claim that the account was opened on - -, 2009 and charged off in - of 2009 with a balance of $780.00. They can not or will not answer what kind of account it was or what the charges to the account were. They have promised to send legal information to my address numerous times. I have verified my address with them and called to see when they are going to finally send the paperwork. It is obvious that they are a last-ditch debt collection agency and when I confront them about it they either hang up, become argumentative or use profanity and abusive language. Any requests for basic information, such as an address, are met with questions, lies and more profanity or abusive language.

HSBC customer in Hawaii
Oct 27, 2015

* Source: CFPB Complaint Database

HSBC response to complaint:
Closed with explanation

Consumer disputes how HSBC handled their complaint

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Contact HSBC

http://us.hsbc.com/
(212) 525-5000
[email protected]
452 5th Ave Fl 22
New York NY 10018
HSBC
HSBC

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