Southern Management Systems Inc. Debt Collection Complaint

Southern Management Systems Inc. Debt collection department,

Other (phone, health club, etc.) Cont'd attempts collect debt not owed Debt was paid Pennsylvania

MY DAUGHTER ( - - ) AND I RENTED AND APARTMENT, - - -. THE LEASE WAS FROM -/-/- UNTIL -/-/- WITH - OTHER YOUNG LADIES - STARTING COLLEGE AT - -/-/-. I CAN OBTAIN THE - REPORT IF NEEDED. AFTER REPORTING THE THREATS TO THE POLICE. - AND I REPORTED THE THREATS TO THE LEASING MANAGER - - ON -/-/-. IN TALKING TO THE MANAGEMENT AT THE VIEW, WE FOUND OUT - WAS MOVED TO THE APARTMENT DUE TO THREATS OF VIOLENCE IN HER PREVIOUS APARTMENT AT THE VIEW. - - ASSURED ME THAT HE WAS IN THE PROCESS OF MOVING - OUT OF THE APARTMENT D/T NON PAYMENT OF RENT AND THAT SHE, VIOLATED POLICY BY ALLOWED HER FRIEND TO LIVE IN THE APARTMENT WITH HER WITHOUT BEING ON THE LEASE. - WAS SO AFRAID TO BE ALONE IN THE APARTMENT WITH - AND HER FRIEND. AT THIS POINT THE POLICE HAD BEEN CALLED 3 TIMES BETWEEN -/-/- AND -/-/-. WE WENT BACK TO - -. HE BECAME AGITATED. HE STARTED BLAMING - FOR GETTING THE POLICE INVOLVED. HE STATED HE WAS STARTING TO GET COMPLAINTS ABOUT -. I MADE HIM AWARE - HAD BEEN STAYING AT HOME


AND - ). THE MEDIATION BECAME A ROAST FOR -. ALL OF THE ROOMMATES WERE ANGRY AT HER. - THREATENED TO ASSAULT - DURING THE MEDIATION. I IMMEDIATELY CONTACTED - - AND ASK TO HAVE - 'S ROOM CHANGED FOR HER SAFETY. HE OFFERED TO INCREASE HER RENT FROM $ - $ -/MONTH OR MOVE HER TO A SHARED BEDROOM. WE DECLINED TO SHARE A BED ROOM OR INCREASE OUR RENT. I MADE NUMEROUS ATTEMPTS TO RESOLVE THE MATTER VIA THE LANDLORD. MY ATTEMPTS WERE UNSUCCESSFUL. MOREOVER, THE LANDLORD WAS UNINTERESTED IN - 'S SAFETY. I DECIDED TO SEEK LEGAL ADVICE. I MET WITH - - -/-/-. I TOLD HIM - WAS IN THE PROCESS OF MOVING OUT OF THE APARTMENT AND THAT ALL OF HER BELONGINGS WOULD BE REMOVED BY -/-/- AND I WOULD TURN IN THE KEYS -/-/-. HE SAID HE WOULD HELP US BY RE-LETTING HER SPACE IN THE APARTMENT. HE GAVE ME A RE-LETTING FORM AND TOLD ME TO PAY -/-/- RENT BECAUSE IT WOULD TAKE A FEW WEEKS TO FILL THE SPACE AND THAT THE VIEW HAD A WAITING LIST FOR APARTMENTS AND TURN IN THE SIGNED RE-LET FORM. I PAID -/-/- RENT. WHEN I TURNED THE KEYS ON -/-/- - - WAS NO LONGER BEING HELPFUL. HE BEGAN TO BE VEBALLY COMBATIVE. HE SAID I WOULD HAVE TO PUT THE APARTMENT ON - 'S LIST. I PUT THE APARTMENT ON THE LIST. I ALSO SENT A FORMAL LETTER TO THE VIEW REGARDING THE REASON - MOVED OUT. - RECEIVED A PHONE CALL FROM - - ( LEASING STAFF ) THAT SHE WAS NOT ABLE TO RELEASE ROOM - AND WAS NOW TRANSFERRING - TO ANOTHER APARTMENT ROOM -. WE DID NOT UNDERSTAND WHY MANAGEMENT WOULD TRANSFER ROOMS WHEN - MOVED OUT IN -/-/-. WE CONTINUED TO REALIZE THE MANAGEMENT WAS BEING LESS THAN HELPFUL IN A VERY DIFFICULT SITUATION. I WENT TO THE VIEW THAT SAME EVENING AND MADE A VIDEO RECORDING OF SOMEONE MOVING INTO ROOM - AND REALIZE THE MANAGEMENT HAD RE-LET THE ROOM THAT 'S WHY THEY TRANSFERRED ROOMS. I DID NOT HERE ANYTHING ELSE FROM MANAGEMENT AND I WAS SURPRISED TO FIND ISSUE HAD BEEN PLACED ON MY CREDIT REPORT. I HAVE ATTACHED SUPPORTING DOCUMENTATION WITH THIS DISPUTE. NOTE THERE ARE - POLICE REPORTS I HAVE - OF THEM IF YOU NEED THE - ONE I CAN SEND AWAY FOR IT.