JPMorgan Chase Mortgage Complaint

Other mortgage Loan servicing, payments, escrow account

JPMorgan Chase Mortgage department,

Other mortgage Loan servicing, payments, escrow account California

The day after making my payment in - - - - - Chase began to make unusual actions in the account. On -, -, -, -, -, and on - a series of actions called Payment were performed but they were all at zero, so no effect was experienced. On - the bank made " a payment ''. Not me, them. The took this from suspense. Then on - they removed my - payment to pay back the suspense. I was now 30 days late. On - I made my payment with no knowledge of the above. They took this to pay for - instead of -. I soonreceived a confusing and terrifying chain of paperwork. -, this was as medically damaging as it was confusing.

JPMorgan Chase customer in California
Oct 24, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
Closed with explanation

Consumer disputes how JPMorgan Chase handled their complaint

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
[email protected]
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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