Wells Fargo Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

Wells Fargo Bank account or service department,

Checking account Problems caused by my funds being low California

There was - $5.00 charges on - -, 2015, then on that day I transferred funds to my other bank account removing $120.00 instead of $20.00. I expect that my mistake would cost $35.00 for the one problem however at close of day although the - $5.00 - purchases were a small amount and there where plenty of funds to cover both, the $120.00 was processed first to ensure - chargers of $35.00. That is over $100.00 fees for one mistake. The bank, knowing I have had issues in the past feel they can not make an exception. I do not feel this is a fair way to do business,

Wells Fargo customer in California
Oct 23, 2015

* Source: CFPB Complaint Database

Wells Fargo response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Wells FargoComplaint HistoryComplaints3/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20162/2016020406080Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Wells FargoProblems caused by my funds being low1.5%58.2%26.8%4.8%2.3%6.4%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageProblems caused by my funds being low2.6%46.2%41.1%2.9%3.4%3.1%0.6%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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http://www.wellsfargo.com/
(866) 249-3302
john.shrewsberry@wellsfargo.com
420 Montgomery St Frnt
San Francisco CA 94104
Wells Fargo
Wells Fargo

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