JPMorgan Chase Credit Card Complaint

Rewards

JPMorgan Chase Credit card department,

Rewards Ohio

- - - - Charges a $ 95 yearly fee in exchange for - free checked bag on - - when a reservation is made using the card. I made - - airline reservations online and discovered the card had expired. I had not been sent a new one. I had to use a different credit card so I will have to pay the - baggage fees. I called the company and was told it was up to me to keep up with when the card expired.

JPMorgan Chase customer in Ohio
Oct 22, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3JPMorgan ChaseComplaint HistoryComplaints12/20111/20122/20123/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/201502.557.51012.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3JPMorgan ChaseRewards51.4%14.5%19.6%6.1%8.4%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageRewards0.1%19.3%4.2%4.2%0.5%17.5%53.6%0.5%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
marianne.lake@chase.com
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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