JPMorgan Chase Credit Card Complaint

JPMorgan Chase Credit card department,

Closing/Cancelling account New York

I was a Chase Bank credit card customer. Yesterday, Chase Bank closed all my credit card without any notification. Next day, I called to Customer Specialist and she said my account was closeddue to 1 ) Limited credit history, 2 ) High utilization. I could not understand - reason to close my account.


This credit factor was already reviewed when I applied the credit card. They already knew my credit history. However, they closed due to limited credit history? 2 ) High utilizationThe reason why I had a lot of expense is my engagement. Because me and my fianc planned to travel to other states. Also, when I called to the customer center and security department due to using my credit card, nobody told me about high utilization. I am really wondering why Chase Bank closed my account before due date. My due date is -. And I could afford to pay full payment even month ( I made a full payment today ). Chase bank consider me as a risky person even though my due date is not coming? I think many people have a time to have a lot of expense. But I always using the credit if I could make a full payment. I am upset because they consider me as a risky person even though I can easily pay for it. The reason why I used Chase Bank credit card is that I would like to build good relationship with Chase Bank. After this event, I am searching similar case with Chase. And I was shocked there a lot of case they closed account WITHOUT NOTIFICATION. Thank you.