The CBE Group, Inc. Debt Collection Complaint

Communication tactics frequent or repeated calls

The CBE Group, Inc. Debt collection department,

I do not know Communication tactics Frequent or repeated calls Alaska

I answered one of CBE Group 's phone calls. I have no idea what debt they are trying to collect but they asked for me by name. When I offered to make a minimal payment of $25.00 twice monthly they refused to take and said I would need to qualify under their financial needs program. They told me I would need to be asked several questions. The first gentleman I spoke with was very pushy about the questions and insisted that my household should have a savings built up. He told me exactly how much money I should have left over after every paycheck and that the numbers just do n't come up right for me to have no money and not be able to pay more than $25.00 twice a month. Then he insisted I ask anyone I know to loan me the money. After I put my foot down he got his " manager '' to redo everything he just did. The manager was rude and pushy with me also. He continuously insisted I " find a way to get the money right away and pay it all at once '' and that " the company they were


n't add up. After this, I let the man know that I needed to get off the phone, which I had already been on for 30 minutes, because I have a child that needed to be tended to. I said I would need to discuss this with my husband and his response was " well how much time do you need to talk to him, a day? ". He got a little rude with me about wanting to get off the phone before the debt was settled and said they 'd calling back in 24 hours. In an attempt to answer the call I just said " ok '' and hung up. This was about 3 weeks ago. They 've proceeded to call me everyday since, even taking it as far as calling me on a Sunday.

The CBE Group, Inc. customer in Alaska
Oct 21, 2015

* Source: CFPB Complaint Database

The CBE Group, Inc. response to complaint:
Closed with explanation

Consumer disputes how The CBE Group, Inc. handled their complaint

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Contact The CBE Group, Inc.

http://www.cbegroup.com/
(319) 234-6686
[email protected]
1309 Technology Pkwy
Cedar Rapids IA 50613

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