JPMorgan Chase Credit Card Complaint

Identity theft / Fraud / Embezzlement

JPMorgan Chase Credit card department,

Identity theft / Fraud / Embezzlement Florida

I was a victim of identity theft/fraud. Without my knowledge, all of my accounts were compromised at some point. By the time it was brought to my attention the damage was done and the account was sold. I reached out to -, - - - , - and provided the sufficient documentation they needed in order to conduct their investigation. their investigation has been completed and they stated that I 'm no longer responsible for this debt due to fraud and has deleted this account from my credit report. They also advised me to reach out to - to have them remove this account as well so I did and the only advice i receive is that they no longer own the account.

JPMorgan Chase customer in Florida
Oct 21, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
Closed with explanation

Consumer disputes how JPMorgan Chase handled their complaint

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
[email protected]
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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