JPMorgan Chase Mortgage Complaint

Home equity loan or line of credit Loan servicing, payments, escrow account

JPMorgan Chase Mortgage department,

Home equity loan or line of credit Loan servicing, payments, escrow account Massachusetts

this is a Home Equity loan taken out in -/-/- the lender is Chase Bank. I have other major issues with the primary loan ( handling separately ) I also have, but this complaint is for this one ( Equity Loan line of credit ). My due date on this loan is the - of each month. First let me explain when I took out this loan in -/-/- the person signing me up ( no attorney or consumer rights acknowledged ) the only question that I had to answer to a bank employee at my home was if he thought my home was worth the value of the loan also NO questions about my monthly living expenses, he at the bank where i signed explained that after the first 10 yrs the interest will paid then the payment will go down to " only '' payments on the actual principal. Over the past 3-4 yrs I have had an enormous financial decrease in income and started paying attention to my finances with special note on my debts. Not only has this loan after speaking to multiple Chase Bank employees been discovered to total out at 75 % interest if


Banks own records - in interest the past 10+ yrs, but continuing to pay only the interest by the end of the term another 20 yrs, will total another - plus the full - principal. This totals - on a - loan which by my math is 75 % interest ( - ) then the balloon of -. The total for this loan if go to full term is - - - for a - equity line of credit loan. Now since fighting with Chase on my primary loan, I am noticing that they are attempting what I will call Fraud on this loan. On the -/-/- I sent in the payment ( see attached ) and it was received on the -. I called my bank on the - and spoke to - '' ( rep ) she stated that they did not receive it and it is expected, I said to her " NO I sent it on the - ''. She gave me provisional credit ( as she called it on the - ) Case # -. It finally showed up at my bank on the - ( day after due date ) Then I later received a letter stating they recorded it and made the " adjustment '' on the -, the SAME day I sent it to them!!. I am declaring that Chase Bank is trying to cause me a fraud situation and trying to put me in financial harms way due to my upcoming court case with my primary loan that is a predator loan. Please see all attached!!!

JPMorgan Chase customer in Massachusetts
Oct 20, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
Closed

Consumer disputes how JPMorgan Chase handled their complaint

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
[email protected]
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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