PayPal Credit card department,
Advertising and marketing California
Used the PayPal interest free for 6 months option. I paid my balance in full on the purchase I used it for within the 6 month promotion. I have gotten - statements on the interest and late fees that were incurred during the 6 month promotion. I am now in collections for the fees and late payments that should have never been applied according to the promotion of 6 months deferred payment with no interest. There is already a lawsuit settled from PayPal regarding this exact issue and the customer service representatives will not correct problem.
PayPal customer in California
Oct 15, 2015
* Source: CFPB Complaint Database
PayPal response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.paypal.com |
Phone | (408) 967-1000 |
Address | 2211 N 1st St San Jose CA 95131 |
PayPal | |
PayPal |
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