PayPal Credit Card Complaint

Advertising and marketing

PayPal Credit card department,

Advertising and marketing California

Used the PayPal interest free for 6 months option. I paid my balance in full on the purchase I used it for within the 6 month promotion. I have gotten - statements on the interest and late fees that were incurred during the 6 month promotion. I am now in collections for the fees and late payments that should have never been applied according to the promotion of 6 months deferred payment with no interest. There is already a lawsuit settled from PayPal regarding this exact issue and the customer service representatives will not correct problem.

PayPal customer in California
Oct 15, 2015

* Source: CFPB Complaint Database

PayPal response to complaint:
Closed with monetary relief

Consumer disputes how PayPal handled their complaint

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Contact PayPal

https://www.paypal.com
(408) 967-1000
2211 N 1st St
San Jose CA 95131
PayPal
PayPal

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