Nationstar Mortgage Mortgage department,
VA mortgage Loan modification,collection,foreclosure Nevada
I was informed today ( after an excessive runaround ) that - - transferred my loan to NationStar. This was incredibly shocking to me since I was NEVER notified in ANY way. - has had my up to date contact information because I have received tax info from the company in the past.Why I was not notified of my loan going to another company I can not understand. When I finally spoke with a NationStar representative I found out I was transferred to NationStar -/-/-! They received payment for a couplemonths then it stopped. Apparently - - never gave them the correct contact info for me either ... so they were never able to get in touch with me to tell me about the transfer of my loan or how they were not receiving the payments I was sending. I was then informed I was $8500.00 behind! And yet I had been sending $1300.00 a month -every month- and NEVER missed a payment ( actual mortgage payment ~ $9500.00 ). I understand - may have forwarded -/-/--/-/- to NS. That still leaves - months of payments unaccounted for! That is $11000.00 - - has STOLEN from me! If NationStar is unable to waive the legal fees already associated with my now in foreclosure home ( DUE TO - - ) I believe - - should have to reimburse all fees. Not to mention the severe damage this has on my credit. I was also notified that since I am not active duty I do n't qualify for any security services military members are eligible for ... I AM -, have been since -/-/- and am currently -. If I had not been attempting to look up some property tax info on a whim my house would have been foreclosed and I would have never been notified of anything until after it was complete! I had to do all of these phone calls via - to attempt to talk to service reps.
Nationstar Mortgage customer in Nevada
Oct 14, 2015
* Source: CFPB Complaint Database
Nationstar Mortgage response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.nationstarmtg.com/ |
Phone | 888-480-2432 |
[email protected] | |
Address | PO Box 619098 Dallas TX 75261 |
Nationstar Mortgage | |
Nationstar Mortgage |
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