Utah System of Higher Education Debt Collection Complaint

Utah System of Higher Education Debt collection department,

Federal student loan Communication tactics Called after sent written cease of comm Texas

They know i am not working at the moment so i asked for a diferment they sent it i filled it out and sent it back to them in 72 hours that was in - 2015 they said it will take 20-30 business days and i can go ahead and apply back to school beginning of - 2015 they said they received it i tried to apply to go back to school the middle of - 2015 the school stated i cant move forward since the people i am doing my differment through is not processing my request and the calling begins like they never got my letter they are saying they dont do those and all schools are suppose to tgey even promise that in your student loan package when you first apply they call every other day about - times a day with different excuses of why i must pay or this will stay on my credit i have a family i have to take care of and this is not ok and i will sue if this does not continue to dtoo