JPMorgan Chase Bank account or service department,
Checking account Deposits and withdrawals Florida
On -/-/- I went to Chase - - and - - - # - located in - -, FL. I had - salary check in the amount of $3000.00 to deposit, plus a another personal check in the amount of $360.00 to deposit as well. I went through the teller line at the window. I had no concerns about holds since I was below the thresholds and did not meet the requirements under Reg CC for the other reasons there may be hold placed on the account.Upon arriving home I reviewed my account online and noticed that I was only given the $200.00 out of the $3300.00. I called the Bank and spoke with - - who told me there was n't anything they can do unless I wait until tomorrow to see what happens, if I still need the funds Chase MAY call to verify funds. '' I informed - - that position was not in compliance with Reg CC funds availability requirements. He insisted that the notice on the receipt that
elsewhere. I returned to the branch to pick up my check Employees were totally ignorant of Reg CC requirements they depend on the system '' to figure it out! I wonder how many other consumers they are fleecing in earning interest in overnight funds ( but not paying interest to the rightful owner of these funds ) by engaging in such practices. The only defense - - could give was that they would never make funds immediately available against an unknown bank. '' Seriously? There are so many ways to verify the legitimacy of a Financial Institution that it goes to further show how desperately Chase need to provide training for its front line staff and ensure compliance. Please investigate and advise on their practices. They have a I 'm to big to fail attitude and anything goes ... ''
JPMorgan Chase customer in Florida
Oct 05, 2015
* Source: CFPB Complaint Database
JPMorgan Chase response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.jpmorganchase.com/ |
Phone | (212) 270-6000 |
[email protected] | |
Address | 270 Park Ave Fl 12 New York NY 10017 |
JPMorgan Chase | |
JPMorgan Chase |
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