Blackhawk Network Holdings Inc. Prepaid Card Complaint

ID prepaid card Fraud or scam

Blackhawk Network Holdings Inc. Prepaid card department,

ID prepaid card Fraud or scam Illinois

On - -, 2015, I purchased a Reloadit Pack and loaded - onto the card to later transfer onto my son - - card the Only- Visa loadable card. I contacted the Reloadit customer service at -. I spoke with the first person out of at least - foreign speaking reps., they gave me the run around like I have never experienced. I contacted the company - - and asked what I needed to do if anything on my end. - - told me that they are no longer doing business with Reloadit. I called Reloadit back and asked to speak with a supervisor. Supervisor denied knowing anything about - - discontinued there relationship with them. Supervisor asked wait ANOTHER 4 hours to see if my money would transfer, mind you this is the 3rd time I have been asked to wait a 4 hour period. The money was not there again. I called back again and spoke with another rep., and was told to go purchase another prepaid card of any type. I called them back and gave them the card numbers and I was told they were not compatible that I needed to go purchase a specific card! I called back and asked to speak to another supervisor. He told me that I had to wait for another 4 hours. At this point I believe they are operating under a scam. Blackhawk Network is the owner of this operation. They do n't answer their phone. -. A list of names I spoke with in less than 24 hours : -, -, -, -, - - and a list of other names )

Blackhawk Network Holdings Inc. customer in Illinois
Oct 05, 2015

* Source: CFPB Complaint Database

Blackhawk Network Holdings Inc. response to complaint:
Closed with explanation

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