JPMorgan Chase Student Loan Complaint

JPMorgan Chase Student loan department,

Non-federal student loan Can't repay my loan Indiana

School : - - - - -, -, NJ. I have multiple private student loans with JPMorgan Chase. Approximately a year before this incident, I received notification that servicing of these loans was being transitioned over to - - - ( - ). - of these loans came due in -. - sent a notification of the loan coming due via email on - -. I called on - - to ask about deferment/forbearance options. - sent me a form for forbearance that was the wrong form ( it did not apply to my situation in the slightest ). At this time, I became busy with many other things ( I an an - working - hours a week and I have - other student loans I 'm following ) and forgot to call back regarding the form. - sent no additional notifications that the loan was due, past due or about to default - I received no calls, emails or mailings regarding this. ( With every other loan servicer I have ever had, I have received multiple calls, emails, and/or mailings warning me of past-due accounts. ) On -, the loan apparently defaulted and was sent back to Chase


regarding a past-due account or default, only receiving an email from - on - - stating that the loan was coming due ] and you have not done so. '' They go on further to state that the entire balance of $33000.00 is being 'accelerated ' and is now due. This default *did not* occur because I do n't have the money to pay on this account - I can easily make the original $ - monthly payments and told Chase that I would be happy to make these when I called regarding this 'acceleration '. They refused to accept the monthly payments and are demanding the full balance be paid now. Out of the - student loan accounts I have, this is the only one that is past due or in default. I simply want to be able to make the original monthly payments on it.