PayPal Credit Card Complaint

PayPal Credit card department,

Payoff process District of Columbia

I obtained a PayPal Credit account nearly two years ago. I only used it for - purchase - an airline ticket. I never received any statements from PayPal Credit, I never received any contact from PayPal Credit. I received a call from PayPal Credit in - saying that I had an outstanding balance. I immediately began paying and was told that I could arrange monthly over the phone, which I did. I have been paying monthly since then. PayPal Credit then sent a statement - which I asked for during that call - to the wrong address. When the statement was returned to PayPal Credit, they deactivated my account ( without notifying me ). When I found out that my account was deactivated, I was told it was a very simple process to merely reactivate it so that I could link it to my PayPal account. Subsequently, I was told that my request to have my account reinstated was denied due to previous late payments. This is absurd! THE ONLY REASON ANY PAYMENT WAS EVER MISSED IS BECAUSE PAYPAL CREDIT NEVER SENT ME ANY STATEMENT OR HAD ANY CONTACT WITH ME AT ALL AFTER MY FIRST AND ONLY PURCHASE. I know have a PayPal Credit account with a $220.00 balance. The account had a credit line of more than $1000.00. My usage rate is well below 25 % but Pay Pal Credit will not reinstate my account! I believe PayPal Credit 's practices are unfair, abusive and misleading. The used misleading marketing to lure customers into using their service - a one-off basis and then failed to ever contact me. These sorts of unfair and abusive practices target customers who do not fully understand the terms of their product. I would like my PayPal Credit account reactivated and linked to my PayPal account.