TCF National Bank Debt Collection Complaint

Auto Communication tactics frequent or repeated calls

TCF National Bank Debt collection department,

Communication tactics Frequent or repeated calls New York

We fell behind on a payment or two on auto loan they call me - or - times a day I called to find out what was the lowest payment I could pay they were very rude asking all kinds of personal questions I told them why do I owe so much because a girl from your company said she would defer a payment he said well we do n't do that by word of mouth and then preceded to say so why are you calling are you going to make a payment or not

TCF National Bank customer in New York
Oct 01, 2015

* Source: CFPB Complaint Database

TCF National Bank response to complaint:
Closed with explanation

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