The CBE Group, Inc. Debt Collection Complaint

Other (phone, health club, etc.) Improper contact or sharing of info contacted me after i asked not to

The CBE Group, Inc. Debt collection department,

Other (phone, health club, etc.) Improper contact or sharing of info Contacted me after I asked not to Arizona

I was contacted this morning by CBE Group at - local time to collect a debt for - -. I specifically asked - to not call me any further regarding the debt unless we were discussing negotiations regarding its legitimacy. Yet, here we are - with my cell phone ringing to a debt collector. - is attempting to collect almost $1100.00 for - - - - devices that were damaged from day one. I made every feasible attempt possible to resolve the issue and have the devices repaired or replaced, - refused to comply ( their excuse is that Franchise locations do n't have to abide by - - - ). The final attempt to resolve the matter resulted in a store manager rudely telling me that my issue was n't their problem and I could leave. So I left, not just the store, but the whole company. Obviously I was n't getting anywhere by talking to them anymore ( and I 'm still not either ). I attempted MULTIPLE times to resolve any outstanding balances with the company, they refuse to negotiate or work with me on the matter and expect me to pay full retail for - broken phones. I offered to come to a fair and reasonable settlement, they wo n't have it. Then this morning ( - ) - tells me that regardless if I would have given the phones back or sold them outright, I would have to pay the same amount of money to them ... but I was wrong in selling the phones outright? I have informed -/CBE Group that as of this moment that they are to not contact me again unless it is with a fair and reasonable settlement offer and I will gladly be taking this matter up with the necessary parties to have this debt not only settled but never posted to my credit under my Right to Redressal.

The CBE Group, Inc. customer in Arizona
Oct 01, 2015

* Source: CFPB Complaint Database

The CBE Group, Inc. response to complaint:
Closed with explanation

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Contact The CBE Group, Inc.

http://www.cbegroup.com/
(319) 234-6686
[email protected]
1309 Technology Pkwy
Cedar Rapids IA 50613

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