First Mortgage Corporation Mortgage Complaint

First Mortgage Corporation Mortgage department,

FHA mortgage Loan servicing, payments, escrow account California

My mortgage company sold my loan to another company. I did not make the final payment for the current month within the usual 15 day grace period. When this happens, I pay the late fee ( $100.00 ) and the regular payment. With the transfer of companies, I have not been able to pay my mortgage. -, I have called my former/original mortgage company to pay, and I have been put on hold for over 15 minutes only to have the call hang up. -, I tried to pay via the former mortgage companies speed pay '' website option and been unsuccessful because it would say unable to process ''. I know i would not be penalized if I sent a payment to the former mortgage company, but I am unable to send them the payment. The new company takes over on - -. I can not pay them yet. Even if I pay my payment for - after - -, it would be over a month late. But I have been unable to do otherwise because I can not speak to anyone at my former mortgage company.