National Budget Planners of South Florida, Inc Consumer Loan Complaint

Installment loan Managing the loan or lease

National Budget Planners of South Florida, Inc Consumer loan department,

Installment loan Managing the loan or lease Michigan

I believe I am a victim of consumer fraud. I wish to file a complaint against - and National Budget Planners of South Florida - Inc. - National Budget Planners. I contacted - to consolidate my loans on - -. I then proceeded to fill out the necessary paperwork on the - website to start the process of Income Based Repayment. Once I had turned in all necessary paperwork on - -, I was immediately contacted by a company named - - - '' ( which I later learned were doing business as National Budget Planner. ) The representative proceeded to tell me they were affiliated with my federal student loans and they iterated to me details of each loan I was paying on, what percentage rates each loan was at, and asked me what income I was currently making. They knew my name, birthdate and address. Then went on to tell me I would qualify for - Forgiveness and consolidation if I paid - installments of $99.00 for a


that was sent to me electronically. From that point my - installment fees were taken out and the company has been taking a servicing fee out of my account for over a year. Dates the payments were withdrawn:-/-/- - $99.00, -/-/- - $99.00, -/-/- - $99.00, -/-/- - $99.00, -/-/- - $39.00, -/-/- - $39.00, -/-/- - $39.00, -/-/- - $39.00, -/-/- - $39.00, -/-/- $39.00, -/-/- - $39.00, -/-/- - $39.00, -/-/- - $39.00, -/-/- $39.00, -/-/- - $ - -/-/- I decided to start doing some more research on National Budget Planners since I had n't heard from them in an entire year. When typed into - search, this is the website that pops up http : //www.nationalbudget.org/. I then proceeded to call the number under the Contact Us '' tab. It was very troubling to me that the phone number connected me a person that had no idea who Nation Budget Planners were, and who has received multiple calls asking for National Budget Planners. Alarmed. I then called my - and - servicer ( who services all my federal loans ) and asked if they had received any payments from this company. They said there had been no payments made towards my federal loans ever and that my loans were already consolidated through the student government website effective -/-/-. I then contacted - - - on -/-/- asking for a statement of the payments that were being made to my student loans. The worker said I would receive a statement within - hours which would be sent to my email. I never received any statements and still have n't to this day. I believe I have been a victim of consumer fraud because 1 ) The initial sales presentation was deceiving and manipulative ; 2 ) I understood Student Loan Servicing a/k/a/ National Budget Planners would make payments toward my loans with the fees and monthly payments 3 ) I have not received any genuine service or benefit for the nearly $900.00 I paid them to date. After a thorough review of the contract, I am not even sure if I am contracting with - - - or National Budget Planners and the contract does not even indicate what service they are providing for the significant amount of money I have paid them. I 've recently ended my contract with National Budget Planners -/-/-. Although they indicate they are accredited -, when I looked them up on the - website -, they appear as unaccredited. National Budget Planners of Florida is a - organization. Their EIN is : -

National Budget Planners of South Florida, Inc customer in Michigan
Sep 30, 2015

* Source: CFPB Complaint Database

National Budget Planners of South Florida, Inc response to complaint:
In progress

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