Credit Bureau of Napa Debt Collection Complaint

Communication tactics frequent or repeated calls

Credit Bureau of Napa Debt collection department,

Communication tactics Frequent or repeated calls New York

This business calls me from - to my work # about - times a week. I have written records of date and time they called. One day I picked up the phone and the lady was very pushy in asking me personal information such as verification '' of my address etc. She said I owe money to her client '', but would not disclose the client. I said if they know my phone they must have my address, and to dispute any bills by mail. She sounded increasingly frustrated that I would not even hint my zipcode etc. From that point on I have been receiving robocall phone calls. They never leave a message, but if I pick up the robocall says my name ( incorrectly pronounced ) and says that this message is for me and if I continue listening to it I acknowledge myself. It then goes on to say to call them back at this number -, and that they are Chase Receivables. I do not have any debts, and I never list my work phone # anywhere except insurances though my employer. This business is a phishing scam.

Credit Bureau of Napa customer in New York
Sep 27, 2015

* Source: CFPB Complaint Database

Credit Bureau of Napa response to complaint:
Closed with explanation

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