First Niagara Bank Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

First Niagara Bank Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Pennsylvania

This complaint is in reference to First Niagara Bank ( -, -. ) ... ... .. The federal consumer help center has advised me that a complaint letter has been sent to you on - -, -. Please acknowledged that yu have received that complaint, going to describe the seriousness of the this fraudulant mortgage loan. On -, -, letter from FNB sent me stating I owed $18000.00 on my home that we built in -/-/- and currently lived in. - was the - bank to take over this mortgage, I intially contacted FNB and told to contact the branch in -, -, as the bank was unable to explain any further detail. I spoke with FN in - ( - - and - ). Their intial response was that they had no answer and did not confirm any help in this matter.The mortgage paper payment coupon stated in needed payment in a 30 day period. ( - ). I then proceeded to call - - every other day to but to no avail and no response, although she had promised an answer as to my inquiry. Finally, upon response from - - in the 2 week period, she had


at this time to help with this matter. The attorney was also unable to obtain any information at that time from the legal department concerning the mortgage fees. Not knowing what else to do and not loosing the home, it was suggested that I file chapter - Bankruptcy to reorganize, while waiting for a solution. The monthly payments were, $1600.00 - the same payment for 29 years respectively. The 3rd month into the bankruptcy, I received another letter from FN Bank stating that I was not making payments, I sent copies of the payments from the attorneys office to FN Bank, FN replied, the amount was no longer -, it was $3.00, - .... The last statement received in -, -, stated that the amount I owed was - - -30 days prior, the statement received in the mail stated the amount owed was over $1.00 miliion ... so how did this severe increase go from a normal amount to a shocking amount ... FN bank refuses to speak with me or will not speak to me regarding this matter, back then when I owned the house and did not/could not /or themselves have NO explaination what so ever. In -/-/- the home appraised at $620000.00 - I owed $320000.00 - - In the years since I have been trying to get an viable correct answer, FN Bank has been draining the equity of the home with their extra fees and penalities. In - -, without any given notice, FN bought the home for $460000.00, FN Bank gave me until -, - to leave the home. I left in -, -, on - -, - - a gentleman named - - - ( who owns - other properties ) came into the home, that week - without owning the home, brought in contract workers to do work on the home without even owning the home .. Shutters and landscape were removed from the home with out any receipt or deed to the home. Walls were coming down, toilets were removed railings were coming down off the balconies - Pool was filled in with dirt. In - of -, I received a phone call from - - asking me if I wanted certain items from the house, and that he had made an offer the bank for $310000.00 to tthe bank and that FN would accept the offe. I am not sure how he received my number and why would he call to tell me this news. However, he called me 2x, the first was in - -, when offered me $5000.00 to move out of the house, I toldd him to call my attorney and - hung up on me. - -, - Cash deal of $310000.00 sold to - -.Please explain to me the tragedy of the banks accounting failure and lost my home.

First Niagara Bank customer in Pennsylvania
Sep 23, 2015

* Source: CFPB Complaint Database

First Niagara Bank response to complaint:
Closed with explanation

Consumer disputes how First Niagara Bank handled their complaint

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more