AmeriHome Mortgage Company, LLC Mortgage Complaint

AmeriHome Mortgage Company, LLC Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Florida

My Home Loan was sold to AmeriHome Mortgage Company from -. Payments were to being - - to AmeriHome. In the meantime, I was making payments to - and partial payment was already sent out to - since I did not get the notification until -. I then called Amerihome to introduce myself and find out if they want me to cancel that partial payment to - or continue to let it go through - in which - would then forward it to Amerihome. On the phone, the rep from Amerihome told me that they do not accept partial payments unless I fill out a form, but that they would accept it as a - time courtesy. - forwarded this payment to Amerihome - in which Amerihome still has not posted to my account with my other partial payment to form a complete payment. Amerihome has sent me a check made payable to - - ( - - ) which I could not cash. They asked me to send them the check back so that they can investigate in which I did immediately. I called them and they have no idea what is going on. I spoke to a gentleman


on the phone with them - including a Supervisor named - for two hours two weeks ago ( beginning of - 2015 ) who assured me that she would handle it and yet nothing is fixed. I should be up-to-date until - -, but it is showing delinquent and I will be assessed fees for them to have to come out and inspect the home! This is TOTALLY unprofessional and completely stressful. My husband is going for - - jobs, we both have - credit scores and this can be detrimental to our future. Currently, I am out hundreds of dollars of lost wages not including the - damages of them possibly putting us in foreclosure and worrying about my children! Please help!