AllianceOne Recievables Management Debt Collection Complaint

AllianceOne Recievables Management Debt collection department,

Credit card False statements or representation Attempted to collect wrong amount Pennsylvania

In 2014, we fell behind on making a credit card payment. We were contacted by AllianceOne. The original creditor is - - - - - -. At this time, I calculate that we have paid them over $11000.00. However, on my credit report it shows that I only make a monthly payment of $460.00 per month and the account has also been marked as closed. However, I receive a statement from - - - - monthly, and it shows they are still charging me interest. How can this be when the account has been closed and charged off? I feel that they are not applying my money in an appropriate manner so that this may be paid off quicker. While I do agree that we were behind and we owe this debt, I feel they are being unfair in the collection process. Thank You.