Conventional fixed mortgage Loan servicing, payments, escrow account
First Mortgage Corporation Mortgage department,
Conventional fixed mortgage Loan servicing, payments, escrow account California
We refinanced and obtained a mortgage through First Mortgage Corportion with a first payment due -/-/15. On -/-/15 we recieved a letter from First Mortgage Corportion that our loan had been transfered to - - and that all payments starting -/-/15 should be made to the new servicer and the new loan number and payment address was included. All payments since then have been made to freedom mortgage and our loan as well as all escrow funds were transfered over sucessfully. We are now receiving collection notices from First Mortgage Corportion threatening forclosure. I did speak with a collection rep late - when they called me at my place of employment and advised them of the letter I recieved and that on time payments have been made to freedom mortgage. The rep apologized for the mix up and said they would contact The new mortgage servicer to verify that payments had been made. I assumed that they had done that and closed out their records. Until -/-/15 when I recieved a letter dated -/-/15 threatening forclosure if payments for - and - are not made in addition to hefty fees that have been added. The payments for - and - have been made on time to - -. Just like First Mortgage Corportion requested in their letter dated -/-/15. What they are doing can not be legal
First Mortgage Corporation customer in California
Sep 18, 2015
* Source: CFPB Complaint Database
First Mortgage Corporation response to complaint:
Untimely response
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintLoading similar complaints