Toyota Motor Credit Corporation Consumer Loan Complaint

Vehicle loan Managing the loan or lease

Toyota Motor Credit Corporation Consumer loan department,

Vehicle loan Managing the loan or lease Nebraska

I actually have - complaints about Toyota Financial Corp. The first is their calling practices. They will initiate collection calls well ahead of when the payment is actually late. They claim they are reminders, but they are clearly collection calls. The calls continue regardless of any arrangements made. Also, the caller ID never identify them as Toyota Financial. The second complaint against them is this : I had gotten a bit behind and asked them for an extension. With other finance companies, this has never been a problem. Toyota said I ca n't have one, fair enough I guess, but when I asked for a reason, and when I 'd be eligible for one they claimed that their company policy was to not give out that information. I 'm sorry, but Because we said so '' is not an acceptable thing to say to a paying customer.

Toyota Motor Credit Corporation customer in Nebraska
Sep 18, 2015

* Source: CFPB Complaint Database

Toyota Motor Credit Corporation response to complaint:
Closed with explanation

Consumer disputes how Toyota Motor Credit Corporation handled their complaint

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