OneMain Financial Holdings, LLC Consumer Loan Complaint

OneMain Financial Holdings, LLC Consumer loan department,

Installment loan Managing the loan or lease Illinois

I paid all of my credit cards off in -. I missed the change on my loan with Springleaf and paid $860.00 of the $860.00 balance. In -, I received a bill for $14.00 which I assumed was residual interest and paid that in full immediately. I 've now received a - statement for $0.00 to which they only replied they believe '' that will close out my balance. I believe I have been charged interest on the interest balance. I did n't experience 2 months of residual payments with any other credit cards I paid off on the same day. If somehow correct ( which I ca n't imagine having to pay $0.00 on a $0.00 balance ), they are a ) using a financial calculation unique to them and b ) not clear in their disclosure of this practice. The agent with whom I spoke offered to write the $0.00 balance off as settled for less than owed '' which I refused of course. Thank you