Regions Bank account or service department,
Checking account Problems caused by my funds being low Illinois
My husband placed an order for - items over the phone -, they place the order on my debit card on file instead of his. I did n't have funds to cover this order in my account but it showed pending transaction. They cancelled the order and reordered on his debit card. I called my bank to let them know. - said the charges will drop off, not post because they cancelled transaction after 24 hrs. The items were the last - items on my account for that day and they are still pending today, but my bank charge me for - pending transaction. I took a screen shot of my online transaction last night and again this morning. The items are still pending but I was charged $100.00 for these items in pending status. I was told by the telephone banker I will still be charge even when the fall off.
Regions customer in Illinois
Sep 17, 2015
* Source: CFPB Complaint Database
Regions response to complaint:
Closed with monetary relief
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