PayPal Credit Card Complaint

PayPal Credit card department,

Billing disputes Tennessee

I opened a PayPal credit account 2 years ago because I was offered $10.00 off my first purchase. I thought I had paid it but was contacted a few months later saying I owed the balance plus interest. I was confused because I had never been contacted before that and had n't seen any balance owed in my paypal account. I paid the balance and asked to have my account closed because I did n't need it and did n't want it. I just received a phone call from a collection agency stating I owe over $50.00 for an item that was charged a year ago plus interest accrued. It was my understanding I had closed this account months prior to that. I received no contact from PayPal stating I owed them anything at any point in time, nor do I remember ever making a purchase on the credit account. My account always showed a $0.00 balance when I would log in online. Looking online I see they have gotten in trouble for doing this to many people. I have spoken to them over the phone and they are unreceptive and push me off to the collection agency, who is also unreceptive and pushes me back to PayPal, who pushes me back to the credit agency and so forth. When I referenced that I read many other people were having this problem with them as well they played dumb and denied it. Very shady. These people should not be allowed to do business. What 's more is I have a collection agency after me at a time that I am applying for a mortgage for my first house! I 'm upset that this could hurt my credit score. Please help!