JPMorgan Chase Credit Card Complaint

Transaction issue

JPMorgan Chase Credit card department,

Transaction issue Maine

Amazon purchase - was a purchase of -, minus promotion -, minus rewards points of -. Receipt total $8.00. I was billed ( not pending ) $23.00, the item has not shipped. Amazon says it will change when shipped to $8.00. So until then I have a charge on my account for the full amount, assuming the change the price and issue a credit to my account. Amazon thinks this is a normal practice, the credit card can only dispute the charge. I do n't think this is legal, but I could be wrong, someone is making money on this money in limbo '' and someone is paying for it. Please feel free to call me if required -, Please let me know what will happen. Please fix this practice it 's just not right!

JPMorgan Chase customer in Maine
Sep 12, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
Closed

Created with Highcharts 4.2.3JPMorgan ChaseComplaint HistoryComplaints12/20111/20122/20123/20124/20125/20126/20127/20128/20129/201210/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/201502.557.51012.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3JPMorgan ChaseTransaction issue0.5%62.2%20.4%4.1%5.1%7.7%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageTransaction issue0.1%5.4%3.9%3.8%0.7%26.8%58.9%0.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
marianne.lake@chase.com
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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