Ditech Financial LLC Mortgage Complaint

Home equity loan or line of credit Loan servicing, payments, escrow account

Ditech Financial LLC Mortgage department,

Home equity loan or line of credit Loan servicing, payments, escrow account Maryland

I had a - mortgage with - - -, in -/-/- I fell behind due to the mortgage crisis and me being a lender myself. I also had a - mortgage I fell behind on. Green Tree Mortgage bought my - mortgage from the - lender, the note amount was for -, Green Tree offered me a buyout settlement for -, I was told by my lawyer not to accept it. Green Tree then bought my - mortgage from - - -, time after timer after time I would speak to Green Tree about a modification and then would send out a packet. I would then ask them what the - mortgage payment would be in addition to the - mortgage. Every single time and it just happened today the Green Tree rep would say YOU DONT HAVE A - MTG '', this is not true I do have a - mortgage. This has gone on for years and years, they can not nor will they provide any info on my - mtg. I was called - time and the rep said


my - mtg payment would be if we did a modification they they never ever give me that info. I even went to mediation with a judge and the lawyers for Green Tree in -/-/- and the judge asked the lawyer about a - mtg. The lawyer said he was not aware of -. The judge had the lawyer call Green Tree on the phone and ask about a - mtg. He was on hold in front of the judge for - minutes. Someone from Green Tree finally confirmed there was a - mortgage. The judge then asked if Green Tree would guarantee not to foreclose on the - mtg if I agree to the first mortgage modification, Green Tree responded No they could not guarantee that ''. The judge then told me not to accept the modification offer since they could come a month later and foreclose on the - mtg. I have tried over and over to get information and Green Tree refused to provide anything. It is a Federal law that they have to provide a borrower information within 30 days of a request on an account, they have violated this law over and over. I have been harassed, spoken down to insulted for years by Green Tree I want an answer about my - mtg. Please HELP

Ditech Financial LLC customer in Maryland
Sep 11, 2015

* Source: CFPB Complaint Database

Ditech Financial LLC response to complaint:
Closed with explanation

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Contact Ditech Financial LLC

https://www.ditech.com/
800-700-9212
https://www.ditech.com/contact-us/home-loan-specia
1100 Virginia Drive Suite 100A
Fort Washington PA 19034
Ditech Financial LLC
Ditech Financial LLC

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