GE Capital Retail Debt Collection Complaint

Credit card Communication tactics threatened to take legal action

GE Capital Retail Debt collection department,

Credit card Communication tactics Threatened to take legal action North Carolina

My wife and I have been called repeatedly by Lowe's/.Synchrony Bank by their - call center. They stated we had not paid them since - 2015. That is because our account has been paid off in full. The call center agent accused us of not paying our bills and even asked my wife, ( she is not the card holder ), if she paid her bills. I have spoken with - of the call center reps when he threatened to turn us over to a collection agency. I would like to make other consumers aware that the Lowe 's Synchrony Bank demonstrates very poor business ethics.

GE Capital Retail customer in North Carolina
Sep 07, 2015

* Source: CFPB Complaint Database

GE Capital Retail response to complaint:
Closed with explanation

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Contact GE Capital Retail

https://www.synchronyfinancial.com/
866-419-4096
950 Forrer Blvd 
Kettering, OH 45420
GE Capital Retail
GE Capital Retail

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