Credit card Communication tactics threatened to take legal action
GE Capital Retail Debt collection department,
Credit card Communication tactics Threatened to take legal action North Carolina
My wife and I have been called repeatedly by Lowe's/.Synchrony Bank by their - call center. They stated we had not paid them since - 2015. That is because our account has been paid off in full. The call center agent accused us of not paying our bills and even asked my wife, ( she is not the card holder ), if she paid her bills. I have spoken with - of the call center reps when he threatened to turn us over to a collection agency. I would like to make other consumers aware that the Lowe 's Synchrony Bank demonstrates very poor business ethics.
GE Capital Retail customer in North Carolina
Sep 07, 2015
* Source: CFPB Complaint Database
GE Capital Retail response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.synchronyfinancial.com/ |
Phone | 866-419-4096 |
Address | 950 Forrer Blvd Kettering, OH 45420 |
GE Capital Retail | |
GE Capital Retail |
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