Source Receivables Management LLC Debt Collection Complaint

Other (phone, health club, etc.) Disclosure verification of debt not given enough info to verify debt

Source Receivables Management LLC Debt collection department,

Other (phone, health club, etc.) Disclosure verification of debt Not given enough info to verify debt California

Received a call from a local telephone number - - - -. After I answered a woman named - spoke very fast listing my address and asked for me by name twice. I asked where she was calling from and she said Source RM I asked what that was and she replied it was a debt collector. I asked what her location was, she kept responding by asking how do I want to pay my debt today? '' she finally replied by saying she was located in -. I asked if she was calling from a recorded line ( as I live in - ) and she repeatedly asked Why do I not want to pay my debt? '' I asked again about the call being recorded and she sighed and said calls are monitored for quality assurance purposes. '' I then said thank you and ended the call. The whole time the Source RM representative was very rude, hard to understand and seemed to be intentionally evasive.

Source Receivables Management LLC customer in California
Sep 02, 2015

* Source: CFPB Complaint Database

Source Receivables Management LLC response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3Source Receivables Management LLCComplaint HistoryComplaints1/20147/201412/20141/20152/20154/20156/20157/20158/20159/20159/201612/20161/20173/201700.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Source Receivables Management LLCDisclosure verification of debt73.3%6.7%20.0%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDisclosure verification of debt1.5%15.4%4.9%1.4%76.1%0.7%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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