BB&T Financial Credit Card Complaint

Identity theft / Fraud / Embezzlement

BB&T Financial Credit card department,

Identity theft / Fraud / Embezzlement North Carolina

My debit card was stolen when I was at a - - in - on - -, 2015. I paid to have my nails done prior to receiving service and my wallet ( onkly containing the debit card and license - were - stolen. I did not realize the wallet had been stolen because it was taken out of my purse and my purse was not stolen. When I discovered that it had been stolen, I immediately reported it stolen on - -, 2015 and got a new license. My fraud claim to the bank ( BB & T ) was denied because they feel like I did not have enough evidence. I have since filed a police report about the charges which were made in another town - -, NC - totaling $2400.00.

BB&T Financial customer in North Carolina
Aug 27, 2015

* Source: CFPB Complaint Database

BB&T Financial response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more