USAA Savings Credit Card Complaint

Other

USAA Savings Credit card department,

Ohio

Dear Consumer Financial Protection Bureau : I know you are very busy so I`ll get right to the point I have a credit card with USAA and i recently opened this account this is about my - payment I 've made and with the normal credit card companies they post your payment within - hourswell I made my payment about - days ago and it is not been posted to my account I called them and asked them why and they said they can and do hold payments for - days, I have a problem with that because interest is still accumulating due to non posting of payments and when i ask about this policy no one could give me a concrete answer why? this is Egregious and I believe against accounting policy I have never had a financial institution do such a thing.I am requesting that you look into this matter and please tell me this is in the fair lending act, this just does n't seem right.thank you for your time on this matter I await your response. last - numbers of my - card is -Thanks- - -

USAA Savings customer in Ohio
Aug 27, 2015

* Source: CFPB Complaint Database

USAA Savings response to complaint:
Closed with explanation

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