The CMI Group, Inc. Debt Collection Complaint

The CMI Group, Inc. Debt collection department,

Other (phone, health club, etc.) Communication tactics Frequent or repeated calls Virginia

1. Consumer contacted on - - for a billing which was rendered less than - days ago - -, 2015. 2. Customer paid half the billing without even allowed to review it. Address change and move to new address happened on - -, 2015. 3. Agency was given new address and consumer still has not received billing. Agency refused to identify its license number or forward calls to upper management or give email address for complaint and resolution. Credit Management Associates advised that the invoicing would be stayed for - days and this has not happened as of -, Full name of all management personnel refused access. Violation of and inappropriate contact for a $68.00 with which $34.00 was paid pending receipt of invoice. Collection Personnel not allowing access or refusing to take message is - -. Mgr who does not take calls are - - and president who does not answer or take calls is - -.