Credit card Communication tactics frequent or repeated calls
Enhanced Recovery Company, LLC Debt collection department,
Credit card Communication tactics Frequent or repeated calls New Jersey
On - -, 2015 I made arrangements to repay my wife 's debt to Enhanced Recovery Company , LLC, -. - -, -, FL. The person I spoke to understood that the original debt to - had fallen behind because my wife had become ill and the representative was sympathetic. I arranged to pay with a debit card with agreed - payments over six months wherein I would call and make the payment. The first payment was taken from my bank account on Monday - -, 2015. Despite this, ERC called me and said that if I did not pre arrange the dates and allow them to automatically withdraw the amounts, they would continue to call me. I responded that this was not the arrangement which I had made with them and the supervisor said that she had no way of knowing what the representative had made with me. I spoke to her as the common liar that I found her to be. I intend to repay the debt. I sent them a written request on - -, 2015 to contact me only by mail.
Enhanced Recovery Company, LLC customer in New Jersey
Aug 19, 2015
* Source: CFPB Complaint Database
Enhanced Recovery Company, LLC response to complaint:
Closed with non-monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.ercbpo.com/ |
Phone | (800) 942-0015 |
[email protected] | |
Address | 8014 Bayberry Road Jacksonville FL 32256 |
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