USAA Savings Credit Card Complaint

Other

USAA Savings Credit card department,

Florida

On or about - -, 2015, I was made aware that USAA FSB pulled my credit bureau on - -, 2015 for a credit card application that I was/am a non-spousal authorized user. Per FCRA, this is not allowed. I advised USAA of that on - -, 2015 and was advised to fill out an official USAA consumer complaint form, '' which I did and submitted to them on - -, 2015. On - - ( late per statute ), I received a response that they would not investigate my complaint as it was frivolous or irrelevant. '' I want the fraudulent inquiry removed from my credit bureau. Thank you ...

USAA Savings customer in Florida
Aug 18, 2015

* Source: CFPB Complaint Database

USAA Savings response to complaint:
Closed with explanation

Created with Highcharts 4.2.3USAA SavingsComplaint HistoryComplaints12/20111/20123/20125/201211/20124/20135/20136/20138/20139/201310/201311/20131/20144/20145/20147/20148/201411/201412/20141/20152/20153/20154/20156/20157/20158/201510/201511/201512/20151/20162/20163/20166/20168/201610/201612/20162/201702468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3USAA SavingsOther57.8%15.6%18.8%4.7%1.6%1.6%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageOther0.8%66.1%13.1%13.5%1.9%3.8%0.7%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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