Wells Fargo Credit Card Complaint

Other fee

Wells Fargo Credit card department,

Other fee New Jersey

my business acct was closed on -/-/- no one had permission no one sees i was lied to regarding the waiver that was never put on that should have been each time i got a script about the rules about fees. not right. i want the account without a fee for - months this time wihtout being lied to. i dont want a script read to me. i want to see if anyone sees how i was lied to in -/-/-. about a waiver. it never stiuck i called each month taking my time up with no recognition here about a lie i was told that should not have been. that is not good business. i will not pay a fee please make sure one is not billed for - months in deference to the above. without a script. my account was closed by an - with no permission to do so or cause. i want the waiver. i am contacting the CEO answer this without a script and show true analysis and understanding of the above STOP the form letters as the matter has not been handled at all as of now not properly. so dont refer to earlier letters

Wells Fargo customer in New Jersey
Aug 16, 2015

* Source: CFPB Complaint Database

Wells Fargo response to complaint:
Closed with explanation

Consumer disputes how Wells Fargo handled their complaint

Created with Highcharts 4.2.3Wells FargoComplaint HistoryComplaints1/20122/20123/20124/20125/20126/20128/20129/201210/201212/20121/20132/20133/20136/20137/20138/20139/201310/201311/201312/20132/20143/20144/20145/20146/20148/201411/20142/20153/20154/20155/20158/20159/201510/201512/20151/20162/20160123456Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Wells FargoOther fee1.4%46.4%26.1%10.1%8.7%7.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageOther fee0.1%4.3%4.6%6.7%0.3%43.5%40.2%0.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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http://www.wellsfargo.com/
(866) 249-3302
john.shrewsberry@wellsfargo.com
420 Montgomery St Frnt
San Francisco CA 94104
Wells Fargo
Wells Fargo

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