Enhanced Recovery Company, LLC Debt Collection Complaint

Enhanced Recovery Company, LLC Debt collection department,

Other (phone, health club, etc.) Disclosure verification of debt Right to dispute notice not received Massachusetts

Hello, A while back I had to have my credit pulled so my wife and I could get pre-approved for a home. - of my credit scores were great, while - was roughly -. I found out that I had a delinquent balance of $90.00 from - - regarding a bill I did not pay because I no longer lived at the apartment I moved out of. I canceled my cable subscription and returned my equipment and was not aware of any termination fee. That being said, I paid the collection bill right when I found out. It was for $90.00. That was back in - 2015. Now I had my credit pulled again to refinance my car. The collection was still on my credit report as unpaid. I called - and they told me to contact Enhanced Recovery Company. - told me that there were - open delinquent non-payments of $90.00. They had finally told me that I paid it off in - of 2015 after telling me several times that there was no payment on that account. The reason for - open cases is because they gave the collection back to - - and then - - asked


or whoever to remove it despite it being their mistake. I spoke to a - - at this company. I am looking for someone to get this removed from my credit report so it wo n't bring it down for 7 years. It started as a bill I had no idea about because I no longer lived at that residence and was not told about it. Then it turned into a collection that a company did not even list it as paid until yesterday. This is really hurting my credit and I am hoping the CFPB can help. I really appreciate what you do. This coming from a person that lives in the state where - - is my Senator knowing she played such a pivotal role at the creation being nominated. Please let me know what I can do for this collection agency to have it removed. Thank you! Sincerely, - --