Byrider Franchising, LLC Consumer Loan Complaint

Vehicle loan Problems when you are unable to pay

Byrider Franchising, LLC Consumer loan department,

Vehicle loan Problems when you are unable to pay Indiana

I used my bank card to make my car pmts. 2 weeks ago my pmt was due again, the guy who works for the company sent me a text asking if he can debit my card. I did not respond due to personal reasons. Later on that day I noticed my card was used without my authorization. Remind you I am not set up for auto debit, and I have been using that card to pay my car note for at least a year. I never imagined that they would take it this far because I have been a couple of days late before, maybe 4 times due to simply struggling to make ends meet. The car is - kia rio and I owe still close to $10000.00 on that car which I learned later could have been purchased for -- or I could have went else went and got a smaller car note due to my good job. The interest rate is over 21 %. This was my first car loan and I really thought they were doing me a favor because I was afraid/ashamed to go to another car lot. The lady I spoke to over the phone sounded very sweet and helpful. It was a bad winter and I was really afraid to to drive my thunderbird for safety reasons. I called for a cab, and went to the car lot closet in distance and I thought that it would have been the same as going anywhere else. I was fooled and told that with my credit I would not be able to go anywhere else to get a car. CNAC is bad news and please beware of unfair practices.

Byrider Franchising, LLC customer in Indiana
Aug 10, 2015

* Source: CFPB Complaint Database

Byrider Franchising, LLC response to complaint:
Closed with explanation

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