PayPal Credit Card Complaint

Billing disputes

PayPal Credit card department,

Billing disputes Georgia

I made an ebay purchase on - - 2015 through paypal to the - for $370.00. Paypal billed my paypal account associated with ebay AND my paypal credit card account. Discussions with paypal go something like this, they say to call paypal if I call the credit card section and vice versa. I suspect this is the tip of the iceberg and I am not the only one being cheated our of my money. I felt when I talked to the - arms of paypal the system was rigged to never refund anyone any money.

PayPal customer in Georgia
Aug 07, 2015

* Source: CFPB Complaint Database

PayPal response to complaint:
Closed with explanation

Consumer disputes how PayPal handled their complaint

Created with Highcharts 4.2.3PayPalComplaint HistoryComplaints4/20135/20137/20138/20139/201310/201311/201312/20131/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20155/20156/20157/20158/20159/201511/201512/201502468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3PayPalBilling disputes59.4%33.3%7.2%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageBilling disputes0.1%6.4%4.6%3.9%0.8%32.3%51.5%0.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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https://www.paypal.com
(408) 967-1000
2211 N 1st St
San Jose CA 95131
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