Pentagon FCU Credit Card Complaint

Advertising and marketing

Pentagon FCU Credit card department,

Advertising and marketing Florida

I applied online for a credit card with Pentagon Federal Credit Union. I was told in order to apply '' for this credit card I would have to deposit money into a new account otherwise I would NOT be allowed to apply. In the application I was prompted to deposit an amount into a new account to process my application. Afterward the application was completed I hit the process button and was '' denied '' a credit card from Pentagon Federal. BUT they never offered to return the money I deposited for the purpose of applying for a credit card. Now I have a account I did not want to begin with, and feel this is a VERY DECEPTIVE business practice just to apply for a credit card and then be denied. Pentagon Federal should NOT require opening any account unless they approve '' a credit card application. They should also be forced to refund ALL monies taken by this deceptive practice of denying credit card application in order to solict money to open unwanted accounts.

Pentagon FCU customer in Florida
Aug 06, 2015

* Source: CFPB Complaint Database

Pentagon FCU response to complaint:
Closed with explanation

Consumer disputes how Pentagon FCU handled their complaint

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more