Home equity loan or line of credit Loan modification,collection,foreclosure
Ditech Financial LLC Mortgage department,
Home equity loan or line of credit Loan modification,collection,foreclosure Missouri
I purchased on home in -/-/- that had a 1st and 2nd mortgage. In -/-/- unfortunately we tried to do a deed in lieu of foreclosure. It was approved by the first mortgage holder - - - and they offered Green Tree Servicing - - - - - $6000.00 to release the lien. They requested documentation and all requested bank statements, etc was sent over multiple months. Eventually - cancelled the Deed in lieu because of the delay with Green Tree and ended up foreclosing on the property. I received a phone call from Green Tree months after the foreclosure saying they would like to settle the account for $6500.00 with no need to send in any documentation. I did not have the funds to settle and I asked why they did not take the offer when - made it to settle and the response was that Green Tree is slow in responding ( which should be unacceptable in these situations -. I submitted a letter to Green Tree offering to settle the account for $3000.00 which my daughter was providing to me. I sent 2 cashier 's checks ( $2000.00 and $1000.00 - at different intervals ( back to back months -. We did not hear from Green Treee after that until recently when I am being sued for the full amount. These practices should not be allowed to occur. Because I had to retire from work, I lost my house. - offered to pay the settlement to Green Tree and because of the procrastination by Green Tree, I ended up having to foreclose.
Ditech Financial LLC customer in Missouri
Aug 05, 2015
* Source: CFPB Complaint Database
Ditech Financial LLC response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.ditech.com/ |
Phone | 800-700-9212 |
https://www.ditech.com/contact-us/home-loan-specia | |
Address | 1100 Virginia Drive Suite 100A Fort Washington PA 19034 |
Ditech Financial LLC | |
Ditech Financial LLC |
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