Wells Fargo Mortgage Complaint

Conventional adjustable mortgage (ARM) Settlement process and costs

Wells Fargo Mortgage department,

Conventional adjustable mortgage (ARM) Settlement process and costs Oregon

Wells Fargo Home Mortgage - Loan ModificationDuring an economic downturn that resulted in a real estate market collapse, my family lost most of our income and was struggling to provide basic necessities for our - children. My husband lost his business. It was a difficult time for us. It was difficult to get a modification done - very difficult. After a 3 year process of a continuous declines Wells Fargo offered my family a home modification agreement. This agreement was signed -/-/-The terms of the Loan Modification Agreement offered on -/-/- was as follows ; 1. New amount payable under the Note is $700000.00 2. Interest Bearing Principal Balance $570.00 based on the appraisal of the house. 3. Deferred Principal Balance $120.00 4. Forgiven Principle of $ -On -/-/- we received a - - envelope with a letter included in this complain, that states : Wells Fargo discovered that they did not show us clearly '' how they arrived at the new principal balance within Modification Agreement. They changed the Principal Balance to $780.00, -Which is $77000.00 more than the modified principal under -/-/- Agreement. This is unacceptable and deceitful. Please investigate. We will can not accept this new principal balance. Our income is limited and we are working hard to make payments and pay off our house. This increase is not justified as there is not basis for it. Included are the original modification and a letter / modification with enlarged balance.

Wells Fargo customer in Oregon
Aug 04, 2015

* Source: CFPB Complaint Database

Wells Fargo response to complaint:
Closed with explanation

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Contact Wells Fargo

http://www.wellsfargo.com/
(866) 249-3302
[email protected]
420 Montgomery St Frnt
San Francisco CA 94104
Wells Fargo
Wells Fargo

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