Medical Business Bureau Debt Collection Complaint

Medical Business Bureau Debt collection department,

Medical Improper contact or sharing of info Talked to a third party about my debt Texas

I was contacted on -/-/2014 by the Medical Business Bureau ( MBB ), a debt collections agency, and was told that I owed a hospital bill for an ER visit to - - 's - - - in - T- for the date of -/-/2014. I was told by MBB that my insurance at the time, -, paid $110.00 towards this amount and the remaining balance ( $700.00 ) was my responsibility. When I asked for a bill listing each charge, MBB could not provide it to me and said I should have already received the bill from - - -, the medical billing company that handled separate charges for the ER visit on -/-/2014. When I contacted - - -, they said that the address they received from - - 's - - -, and the address that they sent their separate billing charges to, was also - - -. - - - -, Tx, -. Still, I must stress that I had not lived at this address for 2 years at the date of service, but they still forwarded the bill to the outdated address. The debt was then sold by - - - to MBB who then


- - - said I owed? Was MBB charging interest on the debt that they collected from - - -? I contacted - - 's - - - and they admitted that they forwarded the bill to an outdated address. I asked - - 's - - - why they did not contact me by phone, mail, or email to confirm my address for the bill. I know at the date of service that I gave - - 's - - - my most current address, - - - . - . -, -, Tx, -. For some reason, - - 's - - - had - - -. - . - - Tx - on file for my guarantor, my father. When they did the billing for the -/-/14 visit, they sent the bill to an outdated address. This amount in question ( $700.00 ) should have never gone to a collections agency. I am beyond upset with - - 's - - - for billing me to an outdated address and also upset with - - - for billing to the same outdated address. I have already contacted MBB through a complaint with the - and they are issuing me a refund and closing my account with them, but I am submitting this complaint to make other people aware of the medical billing errors that - - 's - - - and - - - made. A billing error that has caused me months of stress, frustration, and numerous calls of harrassment from MBB to collect this debt. I will not use - - 's - - - - or any affiliate again in the future. I will also post to every consumer protection agency I can about the serious inconvenience that I have had to deal with for the past year.