PayPal Bank Account Or Service Complaint

Other bank product/service Deposits and withdrawals

PayPal Bank account or service department,

Other bank product/service Deposits and withdrawals California

Paypal wo n't let me withdraw my money. The options they give me to verify my account '' are all broken. I do n't see why they are able to accept my deposits, but then prevent me from withdrawing my money. I made withdrawals from my paypal account to my paypal prepaid card in $300.00 batches since that was the most I could do per day. This option is clearly/encouraged by the paypal prepaid card as a valid way to fund my prepaid card, that is, direct transfer from my paypal account into my paypal prepaid account. All I want is to access my account to get access to my money. Paypal has been holding my $500.00 hostage since -/-/15 and I am very upset about that.

PayPal customer in California
Jul 31, 2015

* Source: CFPB Complaint Database

PayPal response to complaint:
Closed with non-monetary relief

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https://www.paypal.com
(408) 967-1000
2211 N 1st St
San Jose CA 95131
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