Regions Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

Regions Bank account or service department,

Checking account Problems caused by my funds being low Georgia

I bank with Regions bank. I overdrew my account by $26.00 purposely to get gas to go to work until payday on -. -. I expected this. On - - I checked my account on the regions bank mobile app it was negative $210.00. I was enraged. I immediately called the bank. The CSRs brushed the situation off saying there was nothing they could do. I had to get out of my character just to talk to a manager. He was also rude accused me of lying and opting in to overdraft coverage to take money when I did n't have it. I exploded, I was insulted I have been with this bank for at least - years and never felt so disrespected. He finally agreed to refund $100.00 of the fees and said he would notate the account so they would not credit the rest of my fees. I told him I would be in contact with my lawyer and hung up the phone. They rearrange transactions to take money from their customers. All of the dates on my transactions changed to reflect negatively and overdraft my account. This is flat out robbery!!

Regions customer in Georgia
Jul 31, 2015

* Source: CFPB Complaint Database

Regions response to complaint:
Closed with monetary relief

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more