Terrill Outsourcing Group Debt Collection Complaint

Payday loan Improper contact or sharing of info talked to a third party about my debt

Terrill Outsourcing Group Debt collection department,

Payday loan Improper contact or sharing of info Talked to a third party about my debt District of Columbia

Some lady from Superlative RM '' called my parents in NC trying to find out where I can be located. However, I spoke to a representative of SM a week ago regarding some payday loan debt that I do not owe and asked them to send me a letter in the mail. I did receive a letter, but why are they contacting a third party when they have talked to me directly over a - ago.

Terrill Outsourcing Group customer in District of Columbia
Jul 29, 2015

* Source: CFPB Complaint Database

Terrill Outsourcing Group response to complaint:
Closed with non-monetary relief

Created with Highcharts 4.2.3Terrill Outsourcing GroupComplaint HistoryComplaints6/20147/20153/201700.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Terrill Outsourcing GroupImproper contact or sharing of info33.3%66.7%Closed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageImproper contact or sharing of info2.0%15.9%4.9%1.1%75.5%0.5%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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