Other (phone, health club, etc.) Cont'd attempts collect debt not owed debt was paid
Wells Fargo Debt collection department,
Other (phone, health club, etc.) Cont'd attempts collect debt not owed Debt was paid New Jersey
I had an Personal line of credit account with my stepdad ( - - ) through Wells Fargo Financial. Unfortunately, we fell behind and the account went to collections. ( We acknowledge it fell behind ). The account was then sold to the - - - - - - and in - -, - through - -, - paid a total of $2200.00. I spoke to collector named - - who set up a settlement with that office for $.00. I also spoke to a supervisor named - after I discovered this same collector had authorized payments on my bank account ( with checks that I did NOT authorize ) and this supervisor - assured me that the debt would be settled out WITH NO MORE PAYMENTS DUE. He said At this point, we will just settle this out '' and returned the $200.00 that was unauthorized from my account. If the account was not settled out, WHY would they authorize the return of my funds? I ask that you pull the conversation of phone calls that detail this. At
conversation i had with her based on the review of notes I do n't understand why they did n't just settle this out ''. I do n't understand how a debt i settled with the attorney 's office can be now owned by a different office when i clearly paid it in full PER that attorney 's office.There is clearly deceptive practices for predatory collection here.
Wells Fargo customer in New Jersey
Jul 29, 2015
* Source: CFPB Complaint Database
Wells Fargo response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.wellsfargo.com/ |
Phone | (866) 249-3302 |
[email protected] | |
Address | 420 Montgomery St Frnt San Francisco CA 94104 |
Wells Fargo | |
Wells Fargo |
Loading similar complaints
{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}} {{x.COMPLAINT_WHAT_HAPPENED | preview}}... |